Privacy Policy
Privacy Policy – YOU NEED CHEF
Last Updated: 17-02-2024
At You Need Chef, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, mobile app, or services. By using our services, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information: When you create an account, request services, or communicate with us, we may collect personal information such as your name, email address, phone number, and billing information.
- User Content: Any information, reviews, photos, or other content you provide to us, including dietary preferences or event details, may be collected and stored.
- Device Information: We may collect information about the device and software you use to access our services, such as device type, operating system, and browser details.
- Usage Data: We gather data about your interactions with our platform, including pages visited, searches, and transactions.
- Location Information: With your consent, we may collect location data to offer location-specific services.
How We Use Your Information - Service Delivery: We use your personal information to provide and personalize our services, including connecting you with chefs, processing bookings, and facilitating communication.
- Communication: We may use your contact information to send transactional notifications, updates, and marketing communications (you can opt-out at any time).
- Improvement: We use data to analyze and enhance our services, website, and user experience, making it more relevant and efficient.
- Security: Your data helps us ensure the security of our platform and protect against fraud and misuse.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce agreements.
How We Share Your Information - Chefs: Your information, such as name, dietary preferences, and event details, is shared with the chef you choose to book for your culinary experience.
- Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, marketing partners, and analytics providers.
- Legal and Safety: We may disclose information if required by law or to protect our rights, safety, and the safety of others.
Your Choices and Rights - Access and Correction: You can access, update, or correct your personal information through your account settings.
- Marketing Preferences: You can opt out of marketing communications by following the instructions provided in our emails or by contacting us.
- Data Deletion: You can request the deletion of your account and associated data by contacting us (please note that certain data may be retained for legal or business purposes).
Security Measures
We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee absolute security, so please exercise caution when sharing personal information online.
Children’s Privacy
Our services are not intended for individuals under the age of 18. If you believe that a minor has provided us with personal information without parental consent, please contact us, and we will take appropriate action to remove such data.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant updates through our website or other communication methods.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [email protected]
Thank you for trusting You Need Chef with your culinary experiences. We are committed to maintaining your privacy and providing you with exceptional service.